Shipping policy

Welcome to Trend Zone Shop. We are committed to delivering your orders safely and on time.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During sales, festivals, or high-demand periods, processing times may be slightly longer.

2. Shipping Coverage

  • We currently ship across India.
  • International shipping may be available in the future.

3. Estimated Delivery Time

  • Metro Cities: 3–7 business days
  • Other Cities & Towns: 5–10 business days
  • Remote Areas: 7–15 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

  • Free Shipping on orders above ₹999.
  • Orders below ₹999 may incur a shipping fee, which will be displayed at checkout.

5. Order Tracking

  • Once your order is shipped, a tracking number and tracking link will be sent via email or SMS.
  • Customers can track their orders using the provided tracking details.

6. Delivery Attempts

  • Our courier partners will attempt delivery multiple times.
  • If delivery is unsuccessful due to an incorrect address or customer unavailability, additional shipping charges may apply for re-shipment.

7. Address Changes

  • Address changes can be requested before the order is shipped.
  • Once an order has been dispatched, address modifications may not be possible.

8. Damaged or Missing Items

  • If you receive a damaged package or if any item is missing, please contact us within 48 hours of delivery.
  • Please provide photos of the package and products for faster resolution.

9. Delayed Shipments

  • While we strive to meet delivery timelines, delays may occur due to factors beyond our control.
  • Trend Zone Shop is not liable for delays caused by courier services, natural disasters, strikes, or government restrictions.

10. Contact Us

For shipping-related questions, please contact:

Trend Zone Shop
Email: trendzoneshop86@gmail.com
Phone: +91 6359998986

Thank you for shopping with Trend Zone Shop. We appreciate your trust and support.